Privacy Policy

1. Introduction

Welcome to Uprise. We are committed to protecting your privacy and ensuring you have a positive experience on our website and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our nursery management application.

Please read this Privacy Policy carefully. By accessing or using our website or application, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or application.

2. Information We Collect

We may collect several types of information from and about users of our website and application, including:

  • Personal Information: When you register for our application or contact us, we collect personal information including:
    • Full Name: To identify you within our application and personalize your experience
    • Email Address: For account authentication, communication, and sending important updates
    • Phone Number: For account verification, security purposes, and time-sensitive communications
  • Usage Information: We may collect information about your interactions with our website and application, including the pages you visit, features you use, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Device Information: We may collect information about the device you use to access our website or application, including the hardware model, operating system, unique device identifiers, and mobile network information.

3. How We Use Your Information

We may use the information we collect from you for various purposes, including:

  • To create and manage your account in our nursery management application
  • To verify your identity and ensure the security of your account
  • To provide and maintain our website and application
  • To notify you about changes to our website or application
  • To allow you to participate in interactive features on our website or application
  • To provide customer support and respond to your inquiries
  • To gather analysis or valuable information so that we can improve our website and application
  • To monitor the usage of our website and application
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose for which you provide it

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process, including your full name, email address, and phone number. These measures include:

  • Encryption: We use industry-standard encryption to protect your personal information during transmission
  • Secure Storage: Your personal data is stored in secure environments with restricted access
  • Regular Security Audits: We conduct regular security assessments to identify and address potential vulnerabilities
  • Access Controls: We limit access to your personal information to those employees who need it to perform their job functions

However, please also remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

We respect your privacy rights and provide you with reasonable access and control over your personal data. Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you, including your full name, email address, and phone number
  • Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you
  • Deletion: You can request that we delete your personal information from our systems
  • Restriction: You can request that we restrict the processing of your personal information
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format
  • Objection: You can object to our processing of your personal information
  • Withdrawal of Consent: You can withdraw any consent you previously provided for the collection and processing of your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, concerns about how we collect, use, or process your personal information, or would like to exercise your data protection rights, please contact our Data Protection Officer:

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to file a complaint with the data protection authority in your country.